Arrival Time: On the first day of class, arrive 10 minutes early to meet with the Head Instructor in the lobby as they will provide instructor and location information. For remaining classes, be on the pool deck and ready to go 5 minutes before your class time. Please allow plenty of time before class to get dressed, use the restroom, etc. For safety reasons, please do not let children sit poolside unless the instructor is present at the wall.
Swimming attire: Most bathing suits and swim trunks are acceptable. We ask that you make sure that your child’s swimwear fits snuggly so it will not hinder any movement. Children should not attend swim lessons with any type of built-in flotation.
Swim Caps/Hair: If your child is prone to chill, a swim cap may help. We welcome and encourage this! For swimmers with long hair, we ask that it be tied back away from the face with an elastic band so it does not interfere with learning to breathe. *No metal clips – they will cause rust-stains on our pool bottom.
Goggles: For the beginner swimmer, goggles can present a false sense of safety. If your swimmer feels that they need goggles, they may bring them; however, for safety reasons a portion of lessons will be spent encouraging participants to be comfortable without goggles.
Is my child in the right level? In an effort to establish more consistent levels, before enrolling your child we provide evaluations for placement for swimmers that are not currently enrolled in our program. This helps us to assure that all swimmers are placed in the correct level. However, there are still instances where a swimmer will need to be placed in a higher or lower level after attending the first class. If you feel that your child is not performing to his or her ability, or that your child’s level is inaccurate, please consult with the Head Instructor.
Cancellation/Sick Policy: Children who have been ill should be kept at home. This is in the best interest of their health as well as the health of other class participants and the instructor. Unfortunately, non-attendance for any reason does not entitle you to a refund or a make-up class. Alternate make-up classes cannot be offered, nor does non-attendance to a make-up class entitle you to a refund. Make-up classes are only scheduled when Workman Management cancels classes.
Bathroom Use: We encourage all participants to arrive early enough to use the restroom before class begins. For all participants who are not potty-trained, we require the use of swim diapers or rubber pants worn over a regular diaper. We ask that you remain in the lobby viewing area in the event that your child needs to use the restroom. For sanitary reasons, please do not change diapers on the pool deck – diaper changing stations are available in the locker rooms.
How long will it take my child to learn how to swim? We use a developmental series of steps in a natural progression that work towards mastering the following skills: water adjustment, buoyancy, body position, arm and leg development, forward movement and ending with stroke technique. In general, each child’s readiness is influenced by physical development, previous experiences and behavioral maturity. The rate at which a child progresses is based on their individual development in addition to time spent working on skills outside of class.
Questions for the Instructors? We invite you to participate in your child’s swim lesson experience. Please introduce yourself to your child’s instructor. If you have any questions or need to speak to the instructor, they will be available before and after class. You are also welcome to leave your name and number at the Front Desk for the instructor to call you. Please do not disturb lifeguards on duty with class questions.
Why do I see my child playing or sitting on the side when they should be learning how to swim? Unlike other swim lessons, we pride ourselves in teaching the basic building blocks of swimming through four additional components: character development, personal safety, rescue and water sports and games. We see play as an important part of learning for children. Through games your child will gain considerable knowledge and skill development by staying engaged.
Why does my child work on the same thing every day? Repetition is the key to learning for children. Repeating games and skills give children something to look forward to. Swim Lesson participants also feel a greater sense of success by mastering a skill they have been replicating.
What do I do if my child is crying or won’t get in the water? Rest assured that it is not unusual to see tears and hear crying. Most often children experience fear due to separation anxiety or the overwhelming feeling caused by the pool environment. We ask that you trust our staff in helping your child overcome their fear. We encourage apprehensive children to continue attending swim lessons as they may actually regress if they do not actively participate in class. The more often your child is active in the water, the less chance they will have of developing an irreversible fear of swimming. Please understand that if your child continues having difficulty adjusting to swim lessons, we may ask that you step out of sight so they can build a relationship with their instructor. We may also recommend a Parent/Preschool class.
What do I do if my child is misbehaving? Most all disciplinary problems are addressed and taken care of by either our swim instructors or our Head Instructor. We ask that you teach, talk about and review appropriate class behavior and pool rules with your child. We encourage our parents to lead by example and to help children understand “respect” for the water, classmates and instructors.
What can I do to ensure my child will learn to swim and pass their level? We do not believe passing a level is the definition of success. Failing does not apply to swim lessons as children are always making improvements. We consider learning to swim as an on-going process. The rate at which a child progresses through our program is largely based on the amount of time spent working on skills outside of class. It is extremely normal for a child to remain in the same level for multiple sessions. Do not get discouraged and give up on lessons if your child is not promoted at the end of each session. If you have questions regarding your child’s level, please speak with a Head Instructor. The best and most appropriate role a parent can pursue is practicing and playing in the water with your child as often as you can. Attending class on a regular basis is necessary to your child’s progress. Exercise patience and understand the importance of not expecting your child to succeed before they are ready. Respect your child’s abilities and do not compare them to siblings or other children. Understand that all practice does not have to be in the pool. A great way to enhance your child’s swim lesson experience is by practicing skills at home – most of which can be done in the absence of water. Please feel free to speak with our Head Instructor on skills to work on outside of class.
As a reminder, if you are planning on spending time in our pool before or after your scheduled lesson, you must be a member. Program participants are welcome to purchase a day pass at any time. Parents will not be allowed in the pool area during swim lessons, we encourage you to use the lobby viewing area if you would like to watch.